Buy Back Policy

JEEN JEWELLERS Buy Back Policy

At JEEN JEWELLERS, we value the trust and relationship of our customers. Our Buy Back Policy is designed to provide a transparent and convenient process for customers who wish to sell or exchange their jewellery purchased from JEEN JEWELLERS.

The buyback value of jewellery will depend on the purity, weight, condition of the product, prevailing precious metal rates, and applicable deductions as mentioned below.

1. General Buy Back Conditions

To avail the buyback facility:

  • The customer must provide the original purchase invoice.

  • Jewellery will be inspected and tested by JEEN JEWELLERS for purity and authenticity.

  • Valid government-issued ID proof may be required.

  • The final buyback value will be calculated after quality verification.

  • Products that are damaged, altered, resized, repaired from outside, or tampered with may have additional deductions or may not be accepted.

2. Gold Jewellery Buy Back

For Gold Jewellery:

The buyback value will be calculated based on:

Current Gold Rate × Net Gold Weight × Purity Percentage

Applicable deductions:

  • Making charges paid at the time of purchase are non-refundable.

  • Wastage charges, design charges, GST, and other taxes will not be included in the buyback value.

  • Any discount or promotional benefit received during purchase may be adjusted during settlement.

3. Diamond Jewellery Buy Back

For Diamond Jewellery, the buyback value will depend on:

  • Current gold value.

  • Current diamond valuation.

  • Diamond quality and certification.

  • Product condition.

Exchange Value:

  • Gold value: Current prevailing gold rate on the exchange date.

  • Diamond value: As per current market valuation after quality verification.

Refund / Cash Buy Back:

Applicable deductions may include:

  • Diamond value adjustment as per current market conditions.

  • Making charges and wastage charges deduction.

  • GST and other taxes paid at the time of purchase.

  • Any promotional discount or offer benefit received.

4. Solitaire Diamond Jewellery

For Solitaire Diamond Jewellery:

The valuation will depend upon:

  • Diamond certificate (if available).

  • Carat weight.

  • Cut, Colour, Clarity and quality parameters.

  • Current market demand and valuation.

Final valuation will be decided after inspection by JEEN JEWELLERS.

5. Silver Jewellery Buy Back

For Silver Jewellery:

The buyback value will be calculated based on:

Current Silver Rate × Net Silver Weight × Purity

Applicable deductions:

  • Making charges.

  • Design charges.

  • GST and taxes.

  • Any discount or offer provided during purchase.

6. Gold & Silver Coins Buy Back

Gold and Silver Coins will be valued according to the prevailing market rate on the date of buyback.

Gold Coins:

Buyback value will be calculated as:

Current Gold Rate × Net Gold Weight × Purity

Original packaging, certificate, and invoice should be provided wherever applicable.

Silver Coins:

Buyback value will be calculated as:

Current Silver Rate × Net Silver Weight × Purity

7. Exchange Policy

Customers may exchange eligible jewellery products against another product available at JEEN JEWELLERS.

During exchange:

  • The value of old jewellery will be adjusted against the new purchase.

  • Any difference amount will be payable by or refundable to the customer as applicable.

  • Exchange value will be calculated according to prevailing market rates on the exchange date.

8. Valuation & Final Settlement

  • Jewellery valuation will be performed by JEEN JEWELLERS experts.

  • The final buyback price will be determined after purity testing and quality inspection.

  • The valuation decision of JEEN JEWELLERS after testing shall be considered final.

9. Items Not Eligible Under Buy Back

The following products may not be eligible:

  • Jewellery without proper identification or purchase proof.

  • Damaged or modified jewellery.

  • Artificial jewellery or imitation products.

  • Products involved in legal disputes or ownership issues.

10. Processing Time

After successful verification and acceptance:

  • Buyback settlement will be processed within the applicable business timeline.

  • Required documents and verification must be completed before payment processing.

11. Policy Updates

JEEN JEWELLERS reserves the right to update or modify this Buy Back Policy at any time. The latest version will always be available on our website.

Contact Us

For any questions regarding our Buy Back Policy, please contact:

JEEN JEWELLERS
Authentic Gold & Silver Jewellery
Sambhar Lake, Rajasthan, India