Privacy Policy

Last Updated: 24 August 2026

Welcome to JEEN JEWELLERS. We value the trust you place in us and are committed to protecting your personal information and privacy.

This Privacy Policy explains how JEEN JEWELLERS collects, uses, stores, shares, and protects your information when you visit or use our website, create an account, place an order, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you use our website, place an order, contact us, or register for an account, we may collect:

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• City, State and PIN Code

• Order and Transaction Details

• Product Preferences

• Any other information voluntarily provided by you

Payment Information

Payments may be processed through third-party payment service providers. JEEN JEWELLERS does not intentionally store complete debit card, credit card, CVV, or other sensitive payment credentials unless required and handled through an authorized and secure payment system.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Date and Time of Visit

• Referring Website

• Cookies and Similar Technologies

2. How We Use Your Information

We may use your information for the following purposes:

• To process and manage your orders

• To deliver products and services

• To communicate regarding orders, payments, deliveries, and customer support

• To respond to your enquiries and requests

• To improve our website, products, and customer experience

• To prevent fraud, unauthorized transactions, and misuse of our services

• To comply with applicable legal and regulatory requirements

• To send promotional offers, updates, or marketing communications where permitted by law or with your consent

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option, where available.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember your preferences, and enhance our services.

You may choose to disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted third-party service providers for purposes such as:

• Payment Processing

• Product Delivery and Shipping

• Website Hosting and Maintenance

• Analytics and Website Performance

• Customer Support

• Legal and Regulatory Compliance

These third parties may receive only the information reasonably necessary to provide their services.

We may also disclose information if required by applicable law, court order, government authority, regulatory authority, or for the protection of our legal rights and prevention of fraud.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the internet is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, payment gateways, or other services.

JEEN JEWELLERS is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website or service before providing your personal information.

7. Google and Analytics Services

We may use third-party analytics or advertising services to understand website traffic, user behavior, and website performance.

These services may use cookies or similar technologies in accordance with their own privacy policies.

8. Children's Privacy

Our website and services are not specifically intended for individuals who are not legally permitted to enter into transactions under applicable law.

We do not knowingly collect personal information from children without appropriate authorization where required by law.

9. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Raise concerns regarding the handling of your personal information

To make such a request, please contact us using the details provided below.

10. Data Retention

We may retain your personal information for as long as necessary to:

• Complete transactions and provide services

• Maintain business and financial records

• Resolve disputes

• Prevent fraud

• Comply with legal, tax, accounting, or regulatory obligations

After the relevant retention period, information may be deleted, anonymized, or securely retained where legally required.

11. Changes to This Privacy Policy

JEEN JEWELLERS may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or website features.

Any changes will be posted on this page along with the updated revision date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

JEEN JEWELLERS

By using the JEEN JEWELLERS website, you acknowledge that you have read and understood this Privacy Policy.